โAdaptability ๐ + Commitment ๐ช = Growth ๐ฑโ
๐ The only constant in todayโs world is change.
And the people who thrive are the ones who adapt โ fast, with commitment that never wavers.
๐ก In the BFSI industry, this has never been more true. Shifting regulations, evolving client needs, and disruptive technologies mean adaptability is no longer optional โ it is the key differentiator for success.
Over the past 14+ years, Iโve lived this lesson every single day from RBS to TCS, IndusInd, and now Coforge โ every role challenged me to deeply understand client needs, adapt to their culture, and deliver solutions that strengthen both business and relationships.
In IT services, where 70-80% of revenue comes from existing accounts, building trust and delivering value consistently is what truly matters.
What made the difference was not just technical expertise. It was adaptability ๐ and a commitment ๐ช to deliver outcomes no matter how complex the challenge. Hereโs how my journey shaped me, advancing from operations to client-focused consulting services.
โ Gained a 360ยฐ view of the banking environment by working across operations, compliance, and transformation programs.
โ Learned the importance of aligning delivery models to client culture, ways of working, and long-term growth goals.
โ Built strong client partnerships by focusing on trust, transparency, and measurable value โ not just delivery.
โ Transitioned from executing tasks to advising stakeholders, helping clients see the bigger picture and adopt change with confidence.
Adaptability kept me moving forward.
Commitment ensured I delivered measurable impact.
Both are non-negotiable in todayโs IT services industry ๐.
Iโm excited to connect with fellow financial crime experts, leaders, and innovators who are passionate about leveraging technology to drive impactful change. Letโs connect, share experiences, and continue learning from each other!
#Leadership #Adaptability #Commitment #ITServices #ClientSuccess #Consulting #Transformation #FinancialCrime #RiskManagement #BFSI #BusinessGrowth
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October 1, 2025